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Caffeinated CX

Caffeated CX is a software tool that helps customer support teams resolve issues faster and easier with the help of artificial intelligence (AI). It works by automatically filling in the best responses to common customer inquiries based on each business's support history and data. Caffeated CX integrates with popular support platforms such as Zendesk, Freshdesk,…

customer support

Starting at $29

What is Caffeinated CX?



It reduces the time and effort required to respond to customer inquiries. It can increase customer satisfaction and loyalty by providing faster and more accurate solutions. It can be integrated with various platforms and channels such as email, chat, phone, etc.


It may not be able to handle complex or ambiguous cases that require human judgment or empathy. There may be some privacy or security risks if AI accesses sensitive or personal data of customers or agents. It may require some training or customization to meet the specific needs and preferences of each business or industry.