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Yuma AI is a company that provides AI Ticket Assistant for customer support tools.

customer support

Paid plans start at $39/month

What is Yuma?

It makes use of ChatGPT, a robust pure language processing expertise, to mechanically draft responses to buyer inquiries. Yuma AI integrates with widespread assist desk software program like Gorgias and Shopify and might deal with a number of languages and writing kinds. Yuma AI was based in December 2022 by Silicon Valley veterans and is backed by respected traders. Yuma AI is designed to assist companies adapt and leverage synthetic intelligence on this period of disruption.


It integrates with your help desk software and uses GPT-3 to automatically draft responses. It can learn about your writing style and brand voice from your past tickets. It retrieves real-time information from your Shopify products and pages. It supports 15 languages and automatic translation. It summarizes the thread of your conversation with your customer.


Currently it is only compatible with Gorgias and Shopify, not other platforms. Its responses may not always be confident or accurate. It may not handle complex or sensitive customer inquiries well. It may require strict supervision and feedback from the agent. It may raise ethical or legal concerns about data privacy and ENT.